I equip leaders and their teams to better manage change. I am a trainer, facilitator, and coach based in Boston, Massachusetts, USA. I have 15+ years of experience supporting hundreds of teams in making and sustaining changes to improve client outcomes. I am trained and practiced in quality improvement, motivational interviewing, facilitation, mediation, negotiation, and evaluation.
I work with clients who are seeking to improve the health and well-being of their patients and communities, including health care organizations, non-profits, human services, civic organizations, and educational initiatives. I am also a faculty member with the Institute for Healthcare Improvement, where I support health care organizations in adopting evidence-based safety practices.
I help organizations create sustainable change, with clients and within their teams. Poor conversations about change are the #1 reason that I have seen changes fail. Motivational Interviewing is the most effective discipline I have found for improving those conversations.
I am blown away that more people don’t use Motivational Interviewing to manage change with others. I am driven to provide more accessible and skills-focused training and coaching to help bridge that gap.
