Sheila is the Enterprise Director of Education, Training & Coaching for Mayo Clinic’s Office of Patient Experience. She has a background in counseling, coaching and education and has taught courses at colleges and universities in both New York and Minnesota. Sheila is an Instructor in Medicine at Mayo Clinic’s College of Medicine. She holds a BS degree in Social Sciences from Binghamton University, and she received her Master of Social Work degree from Marywood University. Sheila is a Certified Wellness Coach, a Certified Tobacco Treatment Specialist and a Motivational Interviewing Trainer. She has a wealth of experience developing curriculum and facilitating courses on various topics relating to health behavior change, service recovery and communication in healthcare.
MINT member since 2004
